Typically, your customers need to activate their loyalty accounts by clicking on a link they receive in SMS after signing up for your loyalty program; however, if they have not activated their account, you can activate it at SalesVu.com.
Follow the steps below to activate the customer's loyalty account:
1) Log in to SalesVu.com
2) Click on Loyalty from the left-hand menu
3)Click on the “Advanced Options” dropdown and Enter the customer’s name, phone number, and email. Click on “Submit” to filter the results.
4. Scroll bar to the right
5. Click on the "v" dropdown menu next to the customer name and Select "Activate"
6. Confirm the confirmation message and Click on "OK"
7. You are all set!