In case you did not adjust tips after closing out the shift, it could still be possible to add them depending on your payment processor policy:
Square & EVO payments
Unfortunately, it is not possible to apply a tip on a previous closed/paid transaction on Square or EVO
WorldPay (Vantiv)
It is possible to apply a tip on a closed transaction within the last 30 days.
If you would like to add tips on a closed order from a past transaction:
Please submit a request through: support@salesvu.com, call our support line: at 888-900-5819, contact us through chat, or contact Vantiv directly through:8008464472
Provide us with the following details:
- Order ID
- Order date
- Last CC
- Original Amount
- Tip Amount to be added
And the tip will be added within 24 hours.