Device groups is a specific feature that allows users to group payment devices to receive notifications. This feature is ideal for users that have multiple devices in different areas for pick up orders (i.e., venues, event centers, concessions)
1. Sign into SalesVu.com
2. Click on the drop-down menu at the top right and click on "Location Settings"
3. Click on the drop-down (3 dots) -> select 'Device Groups'
4. Click on the "+" icon to add a device group and fill in all required information
- Group name
- The start time that orders can start being received
- Duration (allotted time for orders to be received)
- Capacity (the maximum numbert of orders that can be received during theassigned duration). This will prevent overcrowding for pick-up orders.
5. Once the group is added, click on 'Add Devices' and select the payment devices of your choice that belong to this group. Ideally, you will want to choose devices that will be in a specific part of the venue. For example, pick-up area concession #1 will include devices iPad 2, pos, and pos station #3
6. The master device is the device that will receive the online order notification and account for all transactions within the shift report.
7. Guests must select a pick-up location upon ordering online. Once they select their pick-up location, the orders will be sent to the device group assigned to it. You can assign a pickup address and device group by following these steps:
- Click on the website builder
- Click on the 'SHOP' page and click on 'Settings'-> Click on 'Delivery Preferences'
- Add a pick-up address and assign the device group of your choice