Contact Credit Card processor. If they confirm that customer was double charged they will request the charge to be refunded and the funds will be credited back to the customer account within 3-5 business days.
Articles in this section
- Editing a closed shift
- Can I pay for my account annually?
- Is there a setup fee?
- Can I use one printer with multiple iPads?
- Processing and Integration
- Improved Tip Screen
- How to pre-authorize ingenico devices
- Things to know about the new in-app return/orders feature.
- Turn off the option to print receipts
- Refunds and Tip adjustments for Ingenico